Get to know the SaaS adoption team
We’re here to make SaaS adoption easier for public service employees.
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Who we are
We are the Software as a Service (SaaS) Adoption team, part of the Ministry of Citizens’ Services.
The team
We’re an interdisciplinary team with expertise in various fields:
- Service design
- Procurement
- Product management
- Agile
- Enterprise architecture
- Engagement
What we do
We help B.C. public service employees find and use web-based software that meets their business needs.
We guide teams through the process of adopting compliant SaaS tools and remove obstacles along the way.
We use Agile principles and the Scrum framework to continuously learn, reflect and adapt. This allows us to regularly improve our services and methods.
Why SaaS adoption is our focus
The market shift towards cloud-based software has highlighted the need for the B.C. public service to update its SaaS adoption processes. Our services have been developed based on user research.
It’s important for us to support individuals and teams like you who want to use SaaS in their work.
This effort will require changes at a systemic level, which will take time to implement. As a result, our team is working to address the growing need for oversight, information, training, compliance processes, data collection, communication and financial management of SaaS in the B.C. public service.
Contact us
Have a SaaS-related question or concern? Email us.