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The Digital Plan supports the transformation of services. Our 2024 progress report shares stories from teams who are building inclusive, accessible and connected solutions.
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GC Notify is designed to meet the needs of government services. You can send consistent and accessible email notices, including certain types of attachments, from a trusted domain. GC Notify is ideal for keeping the public informed about their government services, benefits and application status.
GC Notify focuses solely on sending email and text messages. It’s simple, which makes it extremely easy to set up and integrate into your services. Use it manually by uploading a contacts spreadsheet, or automatically by integrating it with your application. Note: GC Notify is not an emergency or crisis notification system. It does not act as an email or client management system, it simply sends messages on your behalf. It’s important to be aware of the limitations of SMS as a communication medium. It’s not advisable to depend solely on SMS, particularly in emergency situations. SMS messages can be affected by signal issues, provider delays, citizen phones or may even be mistaken as spam and fail to send.
Recipients receive a simple email or text using templates that can be personalized. Multiple communication options mean that recipients can specify whether they would prefer email, text messages or both.
Price
Free
Currently there is no set-up or usage fee for GC Notify and no contracting or procurement required to use it within the existing terms of use. Use the GC Notify terms of use for the daily and annual message limits.Price details
Service level support
GC Notify is a scalable cloud platform with a robust API that allows you to connect to other services. For example, connect to electronic mailing list software like Listserv or other applications to send password resets, email confirmations or responses to forms. GC Notify handles data according to Government of Canada security and privacy policies and standards. For more information, review the GC Notify Privacy and Security statements.Additional technical information
Connect to other services
Security and privacy protection
The Canadian Digital Service is running a closed beta with British Columbia to gather more information and investigate the operational and administrative requirements to scale these services. Requests are coordinated through our Digital Office.Requirements and restrictions
We are working with the Government of Canada GC Notify team on the best approach to manage incoming requests from the provinces. To start using now, complete our intake form.
To access support for GC Notify, you must: