Featured articles
Get the latest posts from across the B.C. government.
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Partnering with the Digital Office
Learn how partnering with the Lab Services team helped set a user-centred foundation for the Building Permit Hub.
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Hiring service designers into program areas
“Designers have the training, skills and experience you need to create public services that work for real people.” Learn how to create the conditions for design to thrive.
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Creating impactful online events in government
With meetings and events moving online, how do you make people care and inspire action? Learn how to create an impactful online event that truly captures your audience’s attention.
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Building for impact with product discovery
Learn how product discovery helps teams understand problems to solve and the people they serve.
Success stories
Find out how digital modernization is working for people in B.C.
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Setting course with the Find Your Path tool
Learn how the Ministry of Post-Secondary Education and Future Skills built a more intuitive and seamless user experience for students and career seekers.
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Cutting paperwork with BC Registries and Online Services
Find out how the new Service BC digital platform provides improved and expanded access to government services.
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Transforming digital data with BC Parks
Learn how the team at BC Parks collaborated with the BC Data Service on their recent Data Register Pilot to enable the connected services people in B.C. want.
Modernization in practice
Learn more about digital principles and practices.
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Planning an inception week to onboard your digital team
Learn from Lab Services about conversations and activities to help set up your new digital team for success.
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How BC Parks gathered feedback to see the forest for the trees
Following the practice of designing with people, the BC Parks design research team met with the public post-launch for one-on-one research interviews and usability testing.
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Building web content that works for all audiences
Whether you’re updating a popular page or starting from scratch, web content has to work well, look good and bring value to all audiences. Make sure your content works for everyone!