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Digital Plan Progress Report

The Digital Plan supports the transformation of services. Our 2024 progress report shares stories from teams who are building inclusive, accessible and connected solutions.

Digital Code of Practice

The Digital Code of Practice is a guidebook for all public service employees and contractors involved in and accountable for digital service delivery.

DigitalBC blog

Our blog explores the challenges and impacts of the digital transformation efforts happening in the B.C. government.

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Home › Blog › All posts

All posts

  • August 16, 2024

    |

    Bethany Frei

    Partnering with the Digital Office

    Learn how partnering with the Lab Services team helped set a user-centred foundation for the Building Permit Hub.

    Featured Success stories
  • July 12, 2024

    |

    ENV Service Transformation

    Hiring service designers into program areas

    “Designers have the training, skills and experience you need to create public services that work for real people.” Learn how to create the conditions for design to thrive.

    Featured Modernization in practice
  • July 9, 2024

    |

    Ari Hershberg

    Creating impactful online events in government

    With meetings and events moving online, how do you make people care and inspire action? Learn how to create an impactful online event that truly captures your audience’s attention.

    Featured Modernization in practice
  • June 26, 2024

    |

    David King

    Building for impact with product discovery

    Learn how product discovery helps teams understand problems to solve and the people they serve.

    Featured Modernization in practice
  • June 25, 2024

    |

    Digital Office

    Energy & Mines Digital Trust

    Energy & Mines Digital Trust is empowering natural resource operators with digital tools that support B.C.’s sustainable economic development while maintaining high levels of environmental protection.

    Success stories
  • June 18, 2024

    |

    Digital Office

    Setting course with the Find Your Path tool 

    Learn how the Ministry of Post-Secondary Education and Future Skills built a more intuitive and seamless user experience for students and career seekers.

    Success stories
  • June 18, 2024

    |

    Digital Office

    Digital profile: Jennifer Pahlka

    Learn about Jennifer Pahlka, acclaimed business leader and political advisor.

    Blog
  • June 13, 2024

    |

    Digital Office

    Cutting paperwork with BC Registries and Online Services

    Find out how the new Service BC digital platform provides improved and expanded access to government services.

    Success stories
  • June 12, 2024

    |

    Digital Office

    Transforming digital data with BC Parks

    Learn how the team at BC Parks collaborated with the BC Data Service on their recent Data Register Pilot to enable the connected services people in B.C. want.

    Success stories
  • May 10, 2024

    |

    Government Digital Experience

    Laying a foundation for the new B.C. Design System

    The Online Service Solutions team at Government Digital Experience is building the strategy and infrastructure to support a new design system for B.C. Learn about the ground-up rebuild.

    Success stories
  • April 23, 2024

    |

    David King

    Planning an inception week to onboard your digital team

    Learn from Lab Services about conversations and activities to help set up your new digital team for success.

    Modernization in practice
  • March 18, 2024

    |

    Digital Office

    Sustaining digital services in the natural resource sector

    NRIDS needed a way to sustain 5 digital services without standalone teams to support them. Learn how the Sustainment Team was formed to solve the problem.

    Success stories
  • March 15, 2024

    |

    BC Parks

    How BC Parks gathered feedback to see the forest for the trees

    Following the practice of designing with people, the BC Parks design research team met with the public post-launch for one-on-one research interviews and usability testing.

    Modernization in practice
  • February 16, 2024

    |

    Digital Office

    Building web content that works for all audiences

    Whether you’re updating a popular page or starting from scratch, web content has to work well, look good and bring value to all audiences. Make sure your content works for everyone!

    Modernization in practice
  • February 9, 2024

    |

    BC Parks

    How BC Parks made it easier to find parks near you

    For the BC Parks design research team, updating park search was a top priority following the launch of their new website. Learn how designing with people helped the team make it easier to find parks near you.

    Success stories
  • January 10, 2024

    |

    Digital Office

    How Team Heartwood puts people first with their research approach

    Meet Team Heartwood, an Agile product team from the Ministry of Water, Land and Resource Stewardship (WLRS) working to create and improve digital services for the Ministry of Forests.

    Modernization in practice
  • A person reads a book and another holds a checklist. The letter W in the background features symbols of no wi-fi, an eye and an ear.
    December 13, 2023

    |

    Katrina Summers

    Making it easier to create accessible products

    Learn how Web Content Accessibility Guidelines (WCAG) can help you make your products more accessible.

    Modernization in practice
  • Six people participating in a Teams call, waving hello
    December 13, 2023

    |

    Digital Office

    Hello world! The digital.gov.bc.ca blog enters the chat

    Our goal is to give all BC public sector employees a place to publish and share the great work of their teams and ministries.

    Blog
  • July 26, 2023

    |

    Digital Office

    Monitoring mining operations

    Following the collapse of a mine tailings dam in 2014, the Ministry of Energy, Mines and Petroleum Resources (EMPR) sought to improve the way it used technology for record management, mine oversight and to provide information to the public.

    Success stories
  • July 26, 2023

    |

    Digital Office

    OrgBook BC

    Organizations and citizens need easy access to verified information about registered BC organizations. To streamline and modernize this access, the OrgBook BC digital service was developed by the Government of British Columbia using proven technologies in Digital Trust.

    Success stories
  • July 19, 2023

    |

    Digital Office

    Justice and Public Safety sector: Protecting high-risk data on OpenShift

    Find out how the Justice and Public Safety sector used OpenShift to adopt flexible and modern development practices, while keeping information secure.

    Success stories
  • Image of the entrance of the Provincial Law Courts in Vancouver, BC.
    June 27, 2023

    |

    Digital Office

    Leveraging OpenShift to modernize application integration

    Discover how the Justice and Public Safety sector’s integration services team is using OpenShift to modernize how their sector integrates applications.

    Success stories
  • June 27, 2023

    |

    Digital Office

    Health Gateway: Improving access to health information across B.C. on OpenShift

    Learn how Health Gateway leveraged OpenShift to give people in B.C. access to health information from databases and repositories across the province.

    Success stories
  • Heavy equipment operating in a mining environment
    June 27, 2023

    |

    Digital Office

    Natural resource ministries: Finding new solutions with OpenShift

    Find out how the natural resource ministries leveraged OpenShift to transform the way they deliver digital products.

    Success stories

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