A guide to creating accessible web products

Get to know the Web Content Accessibility Guidelines (WCAG)

The Web Content Accessibility Guidelines are a set of best practices aimed at improving web accessibility. The B.C. government uses them to make digital services, websites, apps and tools easy to use for everyone.

Web accessibility 101

Accessible content isn’t just text. It’s also images, videos, code and markup in a web page or application. WCAG covers it all.

Why digital accessibility matters

Ensure people with disabilities can navigate and interact with your product.

How to understand the WCAG guidelines

Find out how to follow the WCAG criteria and improve the accessibility of your products.

Find guidance for your product or project

Understanding WCAG can be difficult. We’ve simplified the information from the official source to provide a summary of each description.

Filter by task

Select one or multiple filters to find the guidance you need.

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Active Established Identity Service

Active Directory Federation Services

Office of the Chief Information Officer

Active Directory Federation Services (ADFS) provides external partners with single sign-on for B.C. government IM/IT systems.
Active Enterprise Service

Address Complete

Canada Post / BC Mail Plus

Capture the right address every time with real-time verification. With its simple drag-and-drop set-up, advanced search methods and enhanced address data, Address Complete is the next generation of International Address Finders.
Active Established Identity Service

API Program Services

BC Data Service (formerly DataBC)

Digital teams that develop applications based on B.C. government APIs can use the platform’s API Directory to easily find and securely request access to the APIs they need.
Active Established Identity Service

Azure Active Directory

Office of the Chief Information Officer

Use Microsoft Active Directory for a broad set of authentication and authorization requirements, including single sign-on with external partners and service providers.
Active Code Repo

B.C. Design System

Service BC and Government Digital Experience

The B.C. Design System helps designers and developers build consistent, accessible user interfaces. It provides design tokens and reusable UI components that make it faster to design, prototype and build, and enables easier collaboration and handoff between designers and developers.
Active Established Mapping Service

BC Address Geocoder

DataBC

The BC Address Geocoder is a web service that can be used to resolve the physical locations (i.e., latitude and longitude) and correct, standardized form of civic and non-civic addresses in British Columbia.
Active Established Payment Service

BC Express Pay

Banking and Cash Management

BC Express Pay enables flexible, scalable and secure self-service options where the public can pay online for goods and services offered by public sector organizations.
Active Established Mapping Service

BC Route Planner

DataBC

The BC Route Planner is a web service that offers vehicle route plans that are based on the BC Digital Road Atlas. The BC Route Planner computes the shortest or fastest route between start and end points and returns the route, distance, time and directions.
Active Established Identity Service

BC Services Card

Provincial Identity Information Management (IDIM)

The BC Services Card identity and authentication service supports transactions that require a high level of identity assurance, including serving as digital ID on mobile devices.
Active Identity Service

BC Wallet

Digital Trust

BC Wallet is a smartphone app available for iOS and Android devices. It lets individuals receive, store and present digital credentials such as permits, identities and licences.
Active Established Identity Service

BCeID

Provincial Identity Information Management (IDIM)

BCeID is used for transactions where you need low or medium assurance of a person’s identity, like when someone signs up for a newsletter or fishing licence. BCeID accounts can be used by individuals and by representatives from businesses in B.C. and other provinces.
Active Communication Established Service

CMS Forms

Government Digital Experience

CMS Forms is your corporate solution to build and deploy enterprise web forms within the CMS Lite platform, allowing you to meet the highest level of web form standards. With CMS Forms you can rapidly transition from PDF or other paper-based forms to accessible mobile-friendly online forms without the need to acquire or develop custom applications.
Active Established Service

Common Digital Platform

Service BC, BC Registries and Online Services

A common platform that can launch digital government products.
Active Code Repo Established Service

Common Document Generation Service

Natural Resource Sector

Leverage your structured datasets and your business templates to automatically populate printable documents, spreadsheets, presentations or PDFs using the Common Document Generation Service.
Active Code Repo Communication Established Service

Common Hosted Email Service

Natural Resource Sector

Send timely single or bulk email notifications and merge those emails with customizable html templates. Schedule delivery for a specific date and time. Track the status of emails after you send them.
Active Established Service

Common Hosted Form Service (CHEFS)

Digital Office

A user-friendly, hosted service for teams to create and publish their own web forms. Complex form designs, custom access control, secure and highly available.
Active Emerging Service Storage

Common Object Management Service

Natural Resource Sector

Take advantage of more cost-effective storage solutions for your new or existing business applications. The Common Object Management Service (COMS) provides a secure API that lets you connect your application to any Simple Storage Service (S3) bucket.
Active Communication Emerging Service

Digital Mailroom and Document Scanning

BC Mail Plus

BC Mail Plus provides a suite of digital mailroom and document scanning services including receiving, tracking, processing, indexing, optical character recognition and digitization.
Active Communication Emerging Service

GC Notify

Government of Canada

Keep the public informed every step of the way. Try GC Notify, a better way to send service updates to your clients using email and text messages.
Active Established Identity Service

Pathfinder SSO

Office of the Chief Information Officer

The Pathfinder Single Sign-On (SSO) service, based on the open source Keycloak product, provides an industry-standard and policy-compliant way to authenticate users for your application.
Active Payment Service

PayBC

Ministry of Finance

PayBC provides a standard corporate integrated solution for payment receipt, processing and related reporting across ministries.
Active Emerging Service

Secure File Transfer Service

Office of the Chief Information Officer

The Secure File Transfer Service is a secure web-based service that provides an easy-to-use, secure means to exchange files between ministries, with trusted external partners and organizations, and with the general public.
Active Code Repo Established Mapping Service

Simple Map Kit

Data Systems and Services Branch

Rapidly configure open source web mapping applications using a variety of data sources, including BC Geographic Warehouse and BC Data Catalogue data assets.
Active Established Identity Service

SiteMinder SSO

Office of the Chief Information Officer

SiteMinder is a product implemented as part of the government’s corporate identity information management system and is also part of the government’s enterprise security gateway.

Community of practice

Stay current on best practices for making services accessible and inclusive.

Join the Accessibility community of practice

Connect with us

Have questions? Get in touch with the Web Standards team.

Email us

Featured topics

Digital Plan Progress Report

Digital Code of Practice

DigitalBC blog

A guide to creating accessible web products

Get to know the Web Content Accessibility Guidelines (WCAG)

Web accessibility 101

Why digital accessibility matters

How to understand the WCAG guidelines

Find guidance for your product or project

Filter by task

Active Directory Federation Services

Address Complete

API Program Services

Azure Active Directory

B.C. Design System

BC Address Geocoder

BC Express Pay

BC Route Planner

BC Services Card

BC Wallet

BCeID

CMS Forms

Common Digital Platform

Common Document Generation Service

Common Hosted Email Service

Common Hosted Form Service (CHEFS)

Common Object Management Service

Digital Mailroom and Document Scanning

GC Notify

Pathfinder SSO

PayBC

Secure File Transfer Service

Simple Map Kit

SiteMinder SSO

Community of practice

Connect with us